Shipping Overview
At our online store, we prioritize swift and secure delivery for all your orders. Our team processes shipments within 1-2 business days after payment confirmation, ensuring your carefully curated selections—whether they're everyday essentials or specialized gear—reach you in pristine condition. We partner with trusted logistics providers to maintain reliability across all product categories, from casual wear to performance-oriented designs.
Shipping Timeframe
Processing typically takes 1-2 business days (excluding weekends/holidays). Delivery duration varies by destination: domestic orders usually arrive within 5-7 business days, while international shipments may require 10-20 business days. Seasonal demand or carrier delays may occasionally extend these estimates. For time-sensitive needs, we recommend placing orders earlier than required.
Shipping Costs
We offer transparent pricing with two straightforward options:
• Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
• Free Shipping (10-15 Business Days): Automatically granted for orders over $60 (up to $9,999)
Shipping Regions
We currently serve North America, the European Union, and select Asian countries. Some remote locations (e.g., islands, military bases) may require additional delivery time or incur supplemental charges. Unfortunately, we cannot ship to embargoed regions or countries with complex import restrictions—customers will be notified immediately if their address falls under these limitations.
Order Tracking
Once dispatched, you'll receive a confirmation email containing your tracking number and carrier details. Monitor your package's journey directly through the carrier's website or our order portal. Haven't received tracking info within 3 business days? Check your spam folder or contact
[email protected] for assistance.
Delayed or Lost Shipments
While rare, delays can occur due to customs inspections, weather events, or carrier backlogs. If your shipment exceeds the estimated delivery window by 5+ business days, contact our support team at
[email protected] with your order number. For lost packages, we'll initiate a carrier investigation and provide replacement options per our
Refund Policy.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges vary by destination and product category—we recommend consulting local regulations before ordering. Note: We cannot undervalue shipments or mark items as "gifts" to avoid fees, as this violates international trade laws.